SAP IMP

SAP IMPLEMENTATION PROJECT:

                                                           In this type of project customers are moving towards SAP software , previously they might be using some other software . the whole process can take from 6 months to a couple of years to complete.



SAP SUPPORT & MAINTENANCE PROJECT:

                                                         Once a SAP project is implemented , its supported by the consultants on day to day basic. During support projects, the support team help the customer in day to day business.

SAP MIGRATION & SUPPORT PROJECT:
                        
                                                           As SAP is continuously upgrading the software , so customers are moving from old version (4.5,4.6,ECC 5,) to new version of  SAP enhancement package 7 for SAP ERP 6.0: 2013.

ERP Central Component (ECC) = ECC



SUPPORT PROJECT OPERATES:



=> after completing implementation , project goes to support stage,

=>we can have our  own  customized software to get the tickets or we use  SAP solution manager  or third party tool ,

=> once we get the ticket , it consists of the issues  details on which you need to prepare functional specification and get it  approved from the business .

=>  if the issues is related to technical side  of the SAP then you need to pass on the functional specificaction
   to the development to prepare  technical specification accordingly.

=> once resolve, test yourself  and get it tested by business users in UAT( User Acceptance Testing) as per test cases .


http://cdn.guru99.com/images/5-2015/050115_0701_WhatisUserA6.png
  
=> Once approved by the business , schedule it to move the changes to SAP production system.
=> Once moved to production system , you need to communicate with business and get a confirmation to close the ticket.

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